Contact Us

We’re Here to Help

Have questions about pre-order updates, shipping status, product specs, or after-sales support? Reach out to us anytime!The TITAN TF TOYS team is made up of passionate collectors and mecha enthusiasts, dedicated to safeguarding every unboxing and collecting experience. If your inquiry is regarding an existing order, please include yourOrder Numberand theproduct nameso we can assist you right away.

Get in touch

Please choose an inquiry type and include your Order # if applicable. For replacement parts or defect requests, you may also email photos/videos to service@titantftoys.com.

  • 📦 Order Tracking & Shipment
  • ⏳ Pre-Order Status & Release Schedule
  • 🛠️ Defective Item / Missing Parts Request
  • ❓ Product Details & Sizing Inquiry
  • 🔄 Order Modification or Cancellation
  • 💼 Wholesale & Business Inquiries

Contact Information

TITAN TF TOYS Customer Care & Collector Support

  • 🕒Service Hours: Monday – Saturday, 9:00 AM – 6:00 PM PT (Pacific Time)
  • ⚡Response Guarantee: We aim to respond to all inquiries within 12–24 business hours.

Factory Sealed & MISB

100% brand-new, unopened figures with strict pre-shipment inspection.

Armored Box Protection

Heavy-duty cartons and bubble armor for mint box delivery.

Pre-Order & Buyer Protection

256-bit SSL encrypted checkout backed by PayPal Buyer Protection.

Dedicated Parts Support

Direct factory coordination for replacement parts and defect support.